Does Intelligent Process Automation Matter?


Introduction|what is IPA|purpose of IPA|Artificial Intelligence, Digital Process Automation and Robotic Process Automation|Benefits of IPA(why does it matter ?)|Conclusion


When compared to the technology in previous years , now it has become a daily need in the people’s life. Can you imagine a day without using electronic gadgets? We have got so obsessed with these electronic gadgets that we depend on them for every little work. And it’s the technology that is making us so dependable on it because it just feels so cool and amazing to use.    

Now let us see what advanced technology like Intelligent Process Automation (IPA) has in store for us.

Intelligent Process Automation

Intelligent Process Automation(IPA) is developed by combining technologies like Robotic Process Automation, Digital Process Automation and Artificial Intelligence. It can manage, automate and integrate the digital process. On a whole, it can reduce human intervention.

Purpose of IPA:

The main purpose of IPA is to make the organisations automate the processes that include undeveloped information or content, images and texts. IPA can handle both ordered and unordered data. It accelerates the digital transformation. 

IPA applies Artificial Intelligence (AI) to process the unordered data which cannot be done by Robotic Process Automation (RPA). This improves the performance over time.

DPA explains the complete set of intelligent process automation technologies that have evolved from the roots of Business Process Management Technology. Digital Process Automation provides the insight needed to enable a holistic approach to automate business processes. It enables us to manage the flow of data across our enterprise and makes it easier to identify areas for improvement and make suitable changes.

Simultaneously, RPA brings speed and efficiency to the table. AI then contributes great intelligence and decisions to the process that brings a different level of thinking to automation as AI can analyze data in a way that a human could not, like recognizing patterns in data and learning from past decisions to make increasingly intelligent choices.  

Benefits of Intelligent Process Automation:

McKinsey reports that,

Rather than simply bringing technologies like RPA in the bunker and leaving them to complete individual tasks, IPA can help to coordinate work between robots, people and systems. 

Employees can be freed from labour-intensive tasks by RPA and set to work in other efficient areas. By combining DPA and AI, we can be assured that the correct decision is being made because it is planned out in the workflow with AI helping to make informed decisions along the way.  

By automating end-to-end processes, you can reduce the risk of errors like data entry. RPA controls these automating tasks, but if it breaks or deviates from the organizational standard, IPA gives the peace of mind knowing that the processes are consistently being completed.

 Using IPA, you can see the entire process, which allows identifying bottlenecks or points at which the customer journey could be smoother.


In conclusion, the companies need to adapt quickly to the new technologies because there will be a very high risk of falling behind. This one sentence on the whole can define why Intelligent Process Automation Matters !!


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