Robotic Process Automation – How does robotic process automation work

As the technology moves ahead day by day, there are still various fields that are unknown by people, though we use these technologies in our day to day life we are unaware of the backend processes and their working. Among them one of the technologies is RPA. RPA can be termed as robotic process automation, it was developed in early 1950 but very few people know about it, was discovered by Alistair Bathgate.

Before going to the topic of the blog and what is the work of RPA. Let’s discuss what RPA means in simple terms, robotic process automation is like easing your business operations with the help of robots or bots without human intervention.

 If we elaborate it then,

robotic means technological parts that mimic the process of the human action is a sequence of steps that result in meaningful results and

automation can be described as a process that is done by bots /robots without any human help.  So when we collect all these terms and describe RPA then it can be said that mimicking human actions by following certain steps and resulting in an output.

Now let’s discuss how does RPA work-

 There is always a question that in robotic process automation does the real robot replace humans for completing the business task?  No, it’s not the actual thing.

 In RPA technology it uses software that is already available in the market so basically if we explain it in an elementary term then consider a robot sitting on the desk exactly like a human and copying, pasting, entering the data, doing everything an employee does but in RPA a digital bot replaces this robot. In RPA there is no place for physical robots only bots are used. 

RPA consists of software bots, these bots use your software programs and systems to complete the process the same way an employee does. RPA works at a user interface level it means that it interacts with the computer in the same way you do but in RPA it is done by software bots.

 Now the question comes who will train these bots to completely work like humans.

 To set up the RPA,  we have to let the software bots watch our actions while we are completing a task and then they will learn how to complete those tasks by replicating our actions.

There are  RPA  vendors in the market like UiPath, automation software, work fusion which eases your task for RPS setup and provides toolkits.

The scope of RPA is in various fields –

  • Medical
  • Business operations
  • Industrial automation
  • Interacting websites
  • Collecting databases
  • To execute a repetitive task

 Various companies are using RPA nowadays like cognizant,  Accenture, Capgemini, and many more

 if we consider the limitations of RPA are that it cannot read any non-electronic data.

 Is there any difference between RPA and AI?

Yes, RPA is used to work in collaboration with people by automating repetitive tasks but AI works to replace humans and automate end to end work. AI is invented for doing human-level tasks whereas RPA is used to reduce human effort. 

RPA is the best option in the growing technological world as it helps in various tasks like call center operations, data migration and perform processing claims, administration, onboarding employees, help desk, support the sales process, scheduling systems and it also reduces the business cost.


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